The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We love custom orders! This is why we have custom listing for a standard item designs listed in our Shop. Please feel free to contact us if you have any questions.
Custom order are processed after the paymant has been received!
Before shipping we will email you a few pictures of the quilt/pillow... so you can see how it looks.
In case you are not 100% satisfied with the item we will cange your order and make you a new item for no extra fee.
Custom items are final and non refundable / returnable and we do not accept cancellations on custom orders!